Frequently Asked Questions
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What time is check-in and check-out at Hotel Beacon?
Check-in begins at 3:00 PM, and check-out is at 12:00 PM, offering a convenient schedule for guests staying at our Upper West Side NYC hotel.
Is early check-in available at the hotel?
Early check-in is subject to availability and may incur an additional fee. We recommend contacting us in advance to request early access to your room.
Does the hotel offer in-room dining?
We do not offer in-room dining. However, all rooms feature convenient kitchenettes, making Hotel Beacon a great choice for guests looking for NYC hotels with kitchenette options. Food delivery services such as Uber Eats are also widely available nearby.
Are there smoking rooms at the hotel?
Hotel Beacon is a smoke-free property, ensuring a clean and comfortable stay for all guests.
Are laundry facilities available for guests?
We offer a self-service laundry room with credit card-operated machines. Laundry detergent is available for purchase on-site, and same-day valet dry-cleaning services are available Monday through Friday, making it a convenient option for guests during their stay.
Is there a fitness center available for hotel guests?
Yes, our guest fitness center is open 24/7 and can be accessed using your room key.
Does the hotel provide airport shuttle service?
We don’t offer a regular airport shuttle, but we can help arrange private car service for approximately $150 each way, making your trip to and from the airport smooth and convenient.
Are there car rental services nearby?
Yes, several car rental services, including Avis, are conveniently located nearby, making it easy to explore New York City and nearby attractions at your own pace.
Is on-site parking available?
We do not offer on-site parking, but several independent garages are conveniently located nearby, including options on West 75th Street, making it easy for guests visiting the Upper West Side.
How can I confirm my reservation?
To confirm your stay at Hotel Beacon, please call our Reservations team at (212) 787-1100 ext. 2 or email reservations@beaconhotel.com. Our team is happy to assist with any questions about your booking.
Is the hotel pet-friendly?
Service animals are always welcome at the hotel to ensure a comfortable stay for all guests. At this time, we are unable to accommodate pets.
What is the cancellation policy?
Flexible reservations at Hotel Beacon may be cancelled up to 48 hours before arrival without any penalty. Please check your booking confirmation for specific details regarding your reservation.
Does the hotel have an on-site restaurant or bar?
Yes, Viand Café, located on-site, serves breakfast, lunch, and dinner. The Beacon Bar is currently undergoing renovations and is expected to reopen in 2027.
What attractions are near Hotel Beacon?
Popular nearby attractions include the American Museum of Natural History, Beacon Theatre, Central Park, Lincoln Center for the Performing Arts, Children's Museum of Manhattan, Strawberry Fields, and Tavern on the Green. The hotel’s Upper West Side location places guests within easy reach of these iconic New York City landmarks.
Which payment methods are accepted at the hotel?
We accept all major credit cards, including American Express, Visa, Mastercard, Discover, and Diners Club, making it easy for guests to complete their payment securely.
Does the hotel have a swimming pool?
The hotel does not have a swimming pool, but our team is happy to recommend nearby options for guests looking to swim.
Are there rooms with balconies?
We offer two Penthouse Suites with private terraces, perfect for guests seeking NYC hotels with outdoor space and a comfortable Upper West Side stay.